Making Your Comments Count!!!
"How to Make your Input Effective."
When given the opportunity to comment on Travel Management Plan Alternatives, for example, please consider the following general overview.
You Must Know:
The type of document being prepared
Stage of the Planning Process
How the input will be used
Comments must be specific, clear and understandable
You should provide information as well as opinions
You should request some action or change
You must stay involved
BE SPECIFIC
Clearly identify the decision, document or action being addressed.
Address specific issues, statements, or inconsistencies in the document
Describe your specific desires
Indicate what you support as well as oppose
Avoid moral and emotional appeals
Don’t threaten, don’t get personal and don’t make accusations
BE CLEAR
Isolate separate points in separate paragraphs or with bullets
Identify the offending statement, issue or action
Describe the problems with the statement, issue or action
Keep it simple
PROVIDE INFORMATION
Provide information as early in the process as possible
Provide or reference as much information as possible
Develop your own maps, or alternatives
Avoid the "If they don’t know about it they can’t close it" trap
REQUEST ACTION
In all cases let the planners know what changes you want to see
Give them choices, if possible
If you present new information, make sure you ask them to include it in the analysis
STAY INVOLVED
Don’t wait to be asked for input
Provide data and information whenever you get it
Get to know the people involved in the process
Maintain a regular dialogue with planners
WHAT WORKS
Personal letters or e-mail with specific references to the plan, document or issue
Individual letters or e-mails addressing specific talking points regarding the issue
Form letters or e-mails with personal comments added
Form letters or post cards
Petitions – Don’t waste time your time
SAMPLE LETTER FORMAT
Paragraph 1 – Identify the document being addressed. Mention the title and date of issue
Paragraph 2 – Identify yourself or your group
Paragraph 3 - List specific comments on the plan in bullet point or numbered format
Last Paragraph – Thank them for the opportunity to comment and ask to be included on the mailing list . Be specific as to what issues you want to be included on for example: "Travel Management" or "Schedule of Proposed Actions" (SOPA) in your area.